I have money. I have a house. I have things in the house that you should be able to use money to fix.
Not so.
A shortlist of some of the things:
* hot water on demand unit
* air handler
* potlights
* location of cold air return vent
* reskimming of popcorn ceilings
Each one of these has had at least one contractor just:
* not show up
* not reply to email(s)
* not reply to voicemail(s)
* not reply to inquiries using the webform on their site
In the more extreme cases, like the HVAC system, we’re now officially up to 5 or 6 (or more) contractors who have dropped the ball. Including one (Belyea Bros) who did a direct mail drop (“Having trouble with your hot water [people living on this street]?”), sent a guy out, gave us a quote and a huge pile of reassurance… and then we never heard (or heard back from) them again. Oh, no, I’m wrong. We did get another flyer from them.
We finally sucked it up yesterday and just had Direct Energy replace our broken hot water on demand system with a new one. Still a rental, but a newer model, for more money a month. Whatever, we thought, we just need to make some progress here.
This morning I turned on the tap… cold water only. Brand spanking new machine? “Error 25E”. Call an authorized service centre.
I did. They were supposed to be here between 1 and 5pm today.
It’s 5pm here now.
I’d have a bad case of the stabbies right now, if a little piece of my soul hadn’t just died. Or maybe it’s just not working because it’s dirty from not being able to shower all day. I should call an authorized service centre.